What is crisis communication?
12/06/2022 | By: FDS
Crisis communication is a form of communication that focuses on the ability to respond quickly to a crisis and establish an effective communication network to get an appropriate response. It is a very important component of crisis management planning and public relations. It focuses on the distribution of information, accountability, and identification of solutions. This communication can take place in a variety of ways, including traditional media, social media, internal and external communications, and stakeholder communications. Communication enables an organization to respond to external influences and influence public perception.