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Glossary / Lexicon

What is consumer journalism?

10/09/2023 | By: FDS

Consumer journalism is a form of journalism that focuses on providing consumers with information, advice and analysis to help them make purchasing decisions and protect their interests as consumers. This type of journalism aims to bring transparency to the marketplace, educate consumers about products, services and companies, and highlight potential risks and benefits. Here are some important features and aspects of consumer journalism:

Product reviews: Consumer journalists often conduct product tests and reviews to examine the quality, performance and reliability of products and services. These reviews can be published in magazines, newspapers, online media and on TV channels.

Product reviews: Consumer journalists often conduct product tests and reviews to check the quality, performance and reliability of products and services.

Advice: Consumer journalism offers advice and recommendations on topics such as shopping, finance, health, food, travel, technology and more. This can include tips on budgeting, saving, choosing insurance or avoiding scams.

Revelations: Consumer journalists can uncover and report on corporate malpractice, deception or fraudulent practices. This can help protect consumers from harmful products or services.

Consumer rights: Consumer journalism can raise awareness of consumer rights and laws and inform readers on how they can claim their rights.

Industry developments: Journalists in this section report on developments in various industries that may have an impact on consumers. These include changes in legislation, price fluctuations, trends and innovations.

Scandals and recalls: When product scandals or recalls occur, consumer journalism informs the public about the background and impact of such events.

Consumer protection: Consumer journalism promotes the protection of consumers' interests and encourages responsible consumer behaviour.

Online platforms: Consumer journalism has also had a strong presence on online platforms and social media in recent years. Consumers can access advice and information on websites, blogs and social networks.

Consumer journalism plays an important role in balancing the information asymmetry between businesses and consumers and helping consumers make informed choices. It contributes to the promotion of consumer rights and the protection of consumer interests by providing an independent and critical perspective on the market.

Consumer journalism plays an important role in balancing information asymmetry between business and consumers and helping consumers make informed choices.

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