12/08/2022 | By: FDS
A distribution channel is a way through which a company sells its products or services to its customers. Using different sales channels enables a company to market its product to a wide target group. Distribution channels can be direct (e.g., online sales, telephone sales, and in-person sales), indirect (e.g., retailers and wholesalers), or a combination of both.
12/08/2022 | By: FDS
Cross-selling is a sales tactic in which a salesperson attempts to sell the customer an additional product or service that is related in some way. It can also refer to up-selling, a sales technique in which a salesperson attempts to sell a more expensive product or service. Cross-selling is one of the most effective sales techniques because it allows the salesperson to generate more revenue from a single customer.
12/08/2022 | By: FDS
Quotation preparation is the process of making a specific offer to a customer. It usually involves a detailed analysis of the customer's requirements, determination of costs, preparation of a draft offer, negotiation of the price and final agreement on the offer. The goal of this process is to create a customized offer that meets the customer's needs.
12/08/2022 | By: FDS
Customer analytics is a method of business research that involves collecting, analyzing, and interpreting customer information to gain a deeper understanding of customers' needs, motivations, and behaviors. It is an important technique for understanding who customers are, what they want, and how they make decisions. Customer analytics helps companies provide customized products and services that are tailored to customer needs.
12/08/2022 | By: FDS
A sales call is a conversation in which a salesperson attempts to sell a customer a product or service. It can also be an informal conversation in which a salesperson attempts to establish a relationship with a customer or to generate the customer's interest in a particular product or service. Sales calls are an essential part of sales tactics.